CLOSED LOOP SYSTEMS

Our Story

Closed Loop Systems was developed by a small group of entrepreneurial West Australians with in-depth knowledge and experience of industries operating in remote locations.

The team at Closed Loop Systems understand what it feels like at 5pm on a Friday when the phone doesn’t ring. We know the sinking feeling that accompanies the realisation that you don’t know where your traveller is, and you have no visibility or insight to check.

Lets build a system that safeguards personnel INTELLIGENTLY

The Closed Loop “Intelligent Journey Management Solution” was developed because of a real and immediate need to make workers in difficult environments safe.

Current methods rely heavily on human intervention, with lots of paper and manual handling cobbling together paper diary’s online diaries, excel and timers. This introduces an element of uncertainty. We believe that uncertainty is the arch-enemy of secure and reliable safety systems. 

We began a process to understand how such systems work, and established that:

• Real-time monitoring web apps are complex
• Hosting environments can be massive and need to be highly scalable with all the appropriate security protocols
• Customers demand accuracy and immediacy of information
• Troubleshooting across these evolving systems is challenging
• Understanding the impacts of dependencies is problematic

Understanding these requirements allowed us to build a platform which we named Intelligent Personnel Assistance and Safeguard System (iPASS)

What can iPass do?

Closed Loop GPS developed the Intelligent Personnel Assistance and Safeguard System (iPASS) to provide:

• In-depth diagnostics to help you quickly detect triage and identify issues with your traveller
• Rich user telemetry and deep application and environment
• Diagnostics that you need to gain visibility
• Detection of anomalous situations before they become an incident
• Breadth of data to quickly find the traveller, diagnose the problem and drill in to find the root cause
• Deep insights into traveller behaviour and performance

Our Point of Difference

For workforce visibility, there are no other methods with the same level of accuracy, simplicity or functionality than Closed Loop Systems GPS. Our single goal is to work collaboratively with our clients to ensure success, with a truly “Intelligent Personnel Assistance and Safeguard System”, designed and developed in Western Australia.

iPass is a fully auditable system that is effective across 95% of the globe. It does away with tedious and often ineffective paper-based systems and creates a method where managers can see all of their travellers on one screen. iPass can ensure the safety of remote workers in a way no other system can. It has unique safety features including stepped incident escalation from frequent ‘check in’ messages right through to a full SOS response.